Payment Policy
PAYMENT POLICY
OVERVIEW
At Kim Coe Designs, we are committed to providing a secure and transparent payment experience. This Payment Policy outlines accepted payment methods, billing procedures, and security measures for all transactions made on our website.
ACCEPTED PAYMENT METHODS
We accept secure online payment methods, including:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- Trusted third-party payment processors (as displayed at checkout)
All payments must be completed in full at the time of purchase before orders are processed.
PRICING & CURRENCY
- All prices are listed in U.S. Dollars (USD)
- The final amount at checkout includes product price, applicable taxes, and shipping fees
- No hidden charges — the amount shown at checkout is the total you will pay
PAYMENT SECURITY
Your payment security is a top priority.
- Transactions are processed through secure, PCI-DSS compliant payment gateways
- We do not store or have access to full credit card details
- Our website uses SSL encryption to protect your information
BILLING INFORMATION
Customers must provide accurate and complete billing details.
Orders may be delayed or canceled if:
- Billing information cannot be verified
- A transaction is flagged as high-risk
We may request additional verification if necessary.
FAILED OR DECLINED PAYMENTS
If your payment is declined:
- The order will not be completed
- Please check your card details or contact your bank
Common reasons include insufficient funds or incorrect billing information.
REFUNDS
Refunds are processed according to our Refund & Returns Policy.
- Approved refunds are issued to the original payment method
- Processing time depends on your financial institution
CONTACT INFORMATION
Business Name: Kim Coe Designs
Address: 3812 Cypress Ave, Sanford, FL 32773, United States
Phone: +1 407-265-1881
Email: support@kimcoedesigns.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)